Documentation

Introduction

Gatherly is a feedback widget for SaaS products. One script on your site sends feedback, bugs, and feature requests into a shared inbox.

How it works

Create a project in the dashboard and copy your public key (pk_…).
Paste the embed script on your product. A launcher appears in the corner of the page.
Optionally pass a signed identity JWT via data-auth-token when a user is logged in so messages and chats are tied to a verified person.
Triage responses in General feedback, Ideas, and Bug reports.

Replace the domain and key with values from Project → Embed. Platform-specific guides live under Install the widget.

html

<script
  src="https://YOUR_DOMAIN/embed.js"
  data-key="pk_live_…"
  async
></script>

Getting started

Create a project and collect your first response.

Set up with AI

Copy a prompt for Cursor or Claude Code to install Gatherly.

Install the widget

Paste the script tag and verify the launcher appears.

Multi-language

Default language, data-language, and per-locale widget copy.

User authentication

Sign identity JWTs and control who can submit feedback or chat.

JavaScript API

Gatherly.open, close, and invalidate.

Feedback API

POST /api/feedback request and response shape.

Dashboard

Inboxes, projects, team, and settings.