Gatherly

Hear your users before they churn quietly.

One script on your site. Feedback, bugs, and feature requests land in one inbox — tied to the people who sent them.

The launcher on this page is live Gatherly — try sending a note.

Support tickets are late. Product truth shows up earlier.

Early adopters leave signals in chats, screenshots, and half-typed notes. Gatherly gives them a quiet channel on your product — so you can reply, ship, and learn while it still matters.

Paste one script. Prove identity with a signed JWT.

Drop the tag on any page. Mint an identity token on your backend and pass it as data-auth-token so every message has a verified face.

<script
  src="https://app.gatherly.sh/embed.js"
  data-key="pk_live_…"
></script>
data-auth-token="{{ identity_jwt }}"

One inbox for the signals that shape the roadmap.

  • Feedback

    Open-ended notes from people actually using the product.

  • Bug reports

    Reproducible pain with context, not a buried Slack thread.

  • Feature requests

    Demand you can sort by state and reply without a spreadsheet.

Pricing

Simple plans that grow with your inbox.

Start free. Upgrade when responses — and the conversations around them — become part of how you ship.

Free

Freeforever

For trying the widget on one product

  • 1 project
  • 25 responses / month
  • 100 MB bug image storage
  • Embed script + identity JWT
  • In-app notifications
  • No chats
Start free

Starter

$12/ month

For solo makers shipping with light feedback volume

  • 1 project
  • 250 responses / month
  • 500 chat messages / month
  • 1 GB bug image storage
  • Chats + reply from the inbox
  • End-user profiles & workflow states
  • Remove Gatherly branding
  • Multi-language widget
Start Starter

Growth

Popular
$29/ month

For teams shipping from real user signal

  • 10 projects
  • 2,000 responses / month
  • 5,000 chat messages / month
  • 5 GB bug image storage
  • Chats + reply from the inbox
  • End-user profiles & workflow states
  • Remove Gatherly branding
  • Multi-language widget
Start Growth

Scale

$79/ month

For products with heavier feedback volume

  • Unlimited projects
  • 10,000 responses / month
  • 25,000 chat messages / month
  • 25 GB bug image storage
  • Everything in Growth
  • Higher limits for busy products
Start Scale

Prices in USD. Cancel anytime. No response overages until you choose to upgrade.

FAQ

Questions worth answering before you paste the script.

Still unsure? Start on the free plan and see how it feels on a live page.

What is Gatherly?

Gatherly helps SaaS founders collect feedback, bug reports, and feature requests from people using their product — and stay in touch with early and later users from one inbox.

How do I install it?

Paste a single script tag on your site with your project key. For logged-in products, pass a signed identity JWT via data-auth-token so every message and chat is tied to a verified user.

Will it slow down my site?

The embed is a small async script. It loads after your page and does not block rendering. You can host it from your Gatherly domain or cache it behind your CDN later.

Can my team reply to users?

Yes on Starter and above. Chats and inbox replies are included from Starter (500 chat messages / month on Starter, 5,000 on Growth, 25,000 on Scale). Messages land in a shared inbox where you can triage by workflow state and reply — so product signal does not die in a personal email thread.

What counts as a response?

Each submission through the widget counts once: general feedback, bug reports, feature requests, or reviews. Chat messages are metered separately on paid plans.

What happens if I hit my response limit?

We show usage in your dashboard and send in-app notifications as you approach the cap (around 80%) and when you reach it. New widget submissions are paused until you upgrade or the monthly counter resets (UTC calendar month). We do not silently drop messages — end users see a clear message if the cap is reached.

Can I cancel anytime?

Yes. Paid plans are month-to-month. Cancel from billing settings and you keep access through the end of the period you already paid for.

Gatherly

Put a listening line on your product today.

Create a project, paste the script, and start collecting what your users already want to tell you.

Start free