Dashboard

Responses are split by type so you can triage without filters:

• General feedback — type=feedback
• Chats — support threads for Editors, Admins, and Owners. Dashboard-started chats are private to the starter (Owner can view/close).
• Ideas — type=feature
• Bug reports — type=bug
• Reviews — type=review. Collect star ratings in the widget, then publish a subset on a public wall from Reviews → Showcase.

Switch or create projects from the project switcher. Each project has its own public key, inbox, and settings under Project settings.

• General — project name and basics
• Embed — public key and install snippet
• User authentication — secret key, signed identity JWTs, and who can submit (docs)
• Team — invite members, editors, and admins. Editors can work Chats; Admins/Owners can also start private chats and manage settings.
• Danger — destructive owner actions

Users lists people who have sent feedback when identity is available.

Account plan, Checkout upgrades, and the Stripe Customer Portal live under Billing. Track projects and monthly responses under Usage. Free forever; Starter, Growth, and Scale upgrade via Stripe. Manage invoices, payment methods, and cancellations in the portal. Plan feature lists match the landing page pricing section.